Your privacy
The short version.
- We collect what the app needs to run a verified network of airport professionals, and nothing for advertising.
- We don't sell your data, show ads or track you across other apps and websites.
- Your phone's location is used on your iPhone to find the nearest airport. Notes record the airport's location, not yours.
- You can delete your account at any time in the app, under Profile, then Delete account.
1. Who we are
Transform Airports ("we", "us") is an iPhone app and service for verified airport and airline professionals. You can reach us at [email protected]. This policy explains what information the app and this website collect, why, and the choices you have.
2. What we collect
| Information | What it includes and why |
|---|---|
| Account and profile | Your email address and password, first and last name, job title, organization and its type, home airport, and optionally a phone number and profile photo. We use these to create your account, sign you in, verify that you work in aviation and show you to other members. Passwords are stored only as secure hashes. |
| Join requests | If you ask to join, your name, email, title, organization, home airport and message, so we can review the request. |
| Notes you send | The text, the kind of note, the airport and its coordinates, an optional photo, the time you sent it and its delivery status. These are the core of the service. |
| Location | With your permission, the app reads your iPhone's location to suggest the nearest airport. That position is used on your device and is not sent to us. Notes store the chosen airport's published coordinates. |
| Photos and camera | Only the photos you choose or take for a note or your profile. The app does not scan your photo library. |
| Airports you follow and notifications | The airports you follow, and if you allow notifications, a push token and your member ID, so we can alert you when a note about those airports arrives. |
| Safety records | The version and date of the community guidelines you accepted, members you block, and reports you file or that are filed about your notes. |
| App identifier | A random identifier created by the app and stored with each note, which helps us spot duplicate or abusive submissions. It is not Apple's advertising identifier. |
| Diagnostics | If you choose to share analytics with app developers in iOS Settings, Apple gives us crash reports that are not linked to your identity. |
We don't collect contacts, browsing history, health, financial or advertising data.
3. How we use it
- To provide the service: create and secure your account, deliver notes to airport teams, show delivery status and send the notifications you asked for.
- To keep the community trustworthy: verify members, enforce the community guidelines, review reports and prevent abuse.
- To support you: answer your questions and send account emails such as invitations and password reset codes.
- To improve the app: fix crashes and understand which features are used, using aggregate information.
- To meet legal obligations and protect the rights and safety of members, airports and the public.
We do not sell or rent personal information, use it for advertising, or share it with data brokers. We do not track you across apps or websites owned by other companies.
4. Who can see what
- Other verified members can see your name, title, organization, home airport and profile photo. Your email and phone number are hidden from other members unless you choose to show them in Profile. You can also hide yourself from the Standing ranking.
- Notes you send are visible to verified members, to our administrators and to the teams at the airport the note is about, together with your name, title and organization.
- Members you block can no longer see your notes, and their notes are hidden from you.
- Our administrators can see account, note and report details to run and moderate the service.
- Legal requests. We may disclose information if the law requires it, or to protect someone's safety.
5. Service providers
We use a small number of providers who process data only on our behalf and under contract:
- Supabase hosts our database, sign-in, photo storage and server functions, in the United States.
- OneSignal delivers push notifications. It receives your push token, member ID, the airports you follow and basic device details such as model, iOS version, language and time zone.
- Apple delivers notifications through the Apple Push Notification service and distributes the app through the App Store.
- An email delivery provider sends invitation and password reset emails.
- Railway and Cloudflare host and deliver this website.
Our service is run from the United States. If you use it from elsewhere, your information is transferred to and processed in the United States.
6. How long we keep it
- Account and profile information is kept while your account is open.
- When you delete your account, we delete your profile, sign-in, profile photo, note photos, followed airports, blocks and guideline acceptance. Notes you sent stay in the service so airport teams keep their records, but your name, member ID, app identifier and photo are removed from them.
- Join requests are kept with the review decision. Ask us if you want yours deleted.
- Reports are kept while they are reviewed and as long as needed to keep the community safe.
- We may keep limited records longer when the law requires it.
7. Your choices and rights
- Edit your profile and choose whether your email and phone are shown, in Profile, then Edit profile.
- Location, camera, photos and notifications can be turned off at any time in iOS Settings. The app still works, and you can pick airports by searching.
- Delete your account in Profile, then Delete account. It takes effect right away.
- Ask us for a copy of your information, or to correct or delete it, by emailing [email protected]. We respond within 30 days and won't treat you differently for asking.
Depending on where you live, including California and the European Economic Area, you may have additional rights, such as objecting to processing or complaining to a data protection authority. We honor these rights for all members.
8. Security
Data is encrypted in transit and at rest. Access is limited by row-level security, so members can read only what this policy describes. Administrator access is limited to the people who run the service. No system is perfectly secure, so please use a strong, unique password and tell us right away if you suspect a problem.
9. Children
Transform Airports is for working professionals aged 18 or older. It is not directed to children, and we don't knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we'll delete it.
10. This website
This website doesn't set its own cookies or use analytics or trackers. It is hosted on Railway and delivered through Cloudflare, which may set a strictly necessary security cookie to filter out bots. Like any web host, they may briefly keep standard request logs, such as IP address and browser type, for security and reliability. The App Store badge image is loaded from Apple.
11. Changes
If we change this policy, we'll update the date above. If a change is significant, we'll tell you in the app before it takes effect.